Privacy Policy

Planitex CO Inc. ("Planitex", "we", "us", or "our") is a company incorporated in Ontario, Canada. We operate the website at www.planitex.com and provide a spatial commerce platform for the hospitality industry. Our registered contact email is [email protected].

We collect information you provide directly to us, including:

• Pilot Application Data: Your name, property name, role, email address, phone number, and any details you submit through our pilot application form.
• Communications: Any messages you send us via email or contact forms.
• Usage Data: Standard web analytics data including pages visited, time on site, browser type, and approximate geographic location (country/city level). This data is anonymized and aggregated.

We do not collect payment card information, government identification, or sensitive personal data through this website.

We use the information we collect to:

• Process and respond to pilot program applications
• Contact you regarding your application or inquiry
• Improve our website and services based on aggregated usage patterns
• Send you updates about Planitex if you have opted in to receive them
• Comply with applicable legal obligations

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Planitex operates in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canadian Anti-Spam Legislation (CASL). We collect and process your personal information only with your express or implied consent, or where necessary to fulfill a contract or comply with a legal obligation. You may withdraw consent at any time by contacting us at [email protected].

We retain pilot application data for a maximum of 24 months from the date of submission, or until you request deletion, whichever is earlier. Anonymized analytics data may be retained indefinitely as it cannot be used to identify you.

We use the following third-party services to operate this website:

• Formspree: Processes pilot application form submissions. Your form data is transmitted to Formspree's servers and forwarded to our email. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.
• Manus Hosting: Hosts this website. Standard server logs may be retained by the hosting provider.

This website uses minimal cookies necessary for basic functionality and anonymous analytics. We do not use advertising or tracking cookies. You may disable cookies in your browser settings; this will not affect your ability to view or use this website.

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent to our use of your information
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All data transmissions are encrypted using TLS/HTTPS.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

For any privacy-related questions, requests, or complaints, please contact: